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William King Construction – Quality Policy

At William King Construction, we are dedicated to achieving the highest quality in all areas of our business. Our commitment to excellence drives every decision we make and every foundation we lay.

We pledge to:

  • In order to meet our quality objectives we will provide superior construction services that are compliant and fully satisfy our clients’ requirements
  • Continuously improve our processes to increase efficiency, quality, and value
  • Foster a culture of quality amongst our employees through training and engagement
  • Source and utilise only the highest quality, trusted materials and suppliers
  • Employ talented, experienced, and qualified professionals from within the industry
  • Keep updated with the best practices and the latest standards in construction methods
  • Deliver defect-free work that exceeds expectations and stands the test of time
  • Partner with our clients to understand their unique needs and bring their vision to life
  • Remain transparent, communicative, and accountable throughout
  • Operate with integrity and honesty in all our business dealings
  • Our customers are at the heart of everything we do. Their experiences and perspectives directly shape the products, services, and innovations we offer. This is why we wholeheartedly embrace customer feedback across every touchpoint.
  • Our commitment is to not just collect feedback, but to truly listen, reflect, engage and act upon it. Our customers determine our success, and their voices will continue guiding us.

At William King Construction, we know that quality is not just about meeting specifications. It is our commitment to excellence and our dedication to building trust through superior work. Our loyal clients and longstanding reputation in West Cumbria are testaments to our success in upholding this quality Policy/Manifesto. We will continue to follow our QMS, improve and innovate to deliver the absolute best in construction services now and for decades to come.

William King – Lisa King